We are committed to protecting and respecting your privacy rights under Hong Kong’s Personal Data (Privacy) Ordinance.


We do not sell your passport and/or ID data to third parties. We, however, may share it for regulatory purposes such as verifying your identity. 

You can find our full Privacy Policy at http://www.neat.hk/privacy.


All data transferred between our servers are fully encrypted using Secure Socket Layer (SSL) security standard.


Data at rest is encrypted using 256-bit Advanced Encryption Standard.
We also utilise two-factor authentication to add an extra layer of security.