You need to make a normal bank transfer using your account number, which you can find in the dashboard under "Account Info" in each account.

Each customer gets their own dedicated payment instructions.


IMPORTANT: Bank code, branch code & account number

In Hong Kong, bank payments require a bank code, branch code & account number. However, confusingly, different banks use different formatting in their online banking systems.

• If an online banking site specifically asks for a branch code, you need to split up the branch code and account number. 

• If no branch code is asked for in the account number field, simply input the branch code followed by the account number as one joint number.