In this article we will describe how to:


1). Create a bank account payee

2). Create a Neat Personal Payee


To create a Bank Account payee

  1. There are two ways to create a new bank account payee in your dashboard:

    1. Select the Make a Payment button (always located at the top right of your dashboard, no matter which page you’re in), then Create a New Payee

    2. Or, from your Payee page, select the New Payee button


2.  Select the Bank Account button




3. Select whether the Payee’s bank account is a company or individual account. 

(Please note: the following example will demonstrate creating a individual payee. There are minor differences between the two)


4. Select which country you would like to send money to. Once you’ve selected a country, select Next to continue. 





5. Follow the instructions to create a payee in this page:

  • Nickname: This can be anything that can help you organise your list of payees.

  • Payee Legal Name: This must match the bank account holder’s name

  • Payee Address: This should be the registered address of your payee


6. Depending on the country of your payee’s bank, one combinations of banking information may be required:

  • Bank Account Number & SORT Code 

  • Bank Account Number & ACH Code

  • Bank Account Number & SWIFT Code


7. Before completing the creation of your payee, review the details carefully to avoid unsuccessful transfers. Once reviewed, select Create and voilà, a new payee is created! 



To create a Neat Personal payee

  1. There are two ways to create a new Neat Personal payee in your dashboard:

    1. Select the Make a Payment button (always located at the top right of your dashboard, no matter which page you’re in), then Create a New Payee

    2. Or, from your Payee page, select the New Payee button



  1. Create a nickname for your payee. This can be anything to help you organise your list of payees in your dashboard. Then fill in their 16-digit Neat Card Number and select Add Payee.


  1. A partially hidden Registered Cardholder’s name will appear for your to verify. When you’re all set, select Confirm to continue. Congratulations, you’ve set up a Neat Personal Payee!