Getting Started

What is Neat Business?
Neat Business is a modern alternative to a corporate bank account. The most important features of Neat Business are: Fully online account opening, from a...
Thu, 4 Apr, 2019 at 5:48 PM
What is the difference between Neat Business and a corporate bank account?
Neat Business offers the basic services a regular corporate bank account provides to your business, such as: Dedicated payment instructions Ability to se...
Tue, 20 Aug, 2019 at 12:22 PM
Can I have Neat Business without a bank account?
Yes, you do not need to have any existing Hong Kong bank account to apply for Neat Business. Moreover, after you have opened your Neat Business account, yo...
Tue, 16 Jul, 2019 at 3:55 PM
Will I get payment instructions in my own company name?
Payment instructions for HKD account will have a prefix "TFP" in front of your business name.  Please make sure to provide the correct payment...
Tue, 16 Jul, 2019 at 4:04 PM
What is the base currency of the account?
The base currency of the account is HKD. You can receive payments in any currency but these funds will be automatically converted in HKD at the DBS rate...
Tue, 16 Jul, 2019 at 3:56 PM
Can we receive and store currencies different from HKD?
At the moment the base currency of the account is HKD and all funds received in different currencies will be automatically converted.
Thu, 10 May, 2018 at 2:59 PM
What do I do if I receive Phishing Emails?
How do I know if an email is really from Neat?  In general, our email addresses end in or  Usually in phishing emails, usually the...
Mon, 12 Aug, 2019 at 3:50 PM
What happens when I suspect a fraudulent transaction or notice unauthorised transactions?
Please immediately block your card in the Profile of your App and contact us at to get assistance.   We recommend you to always have your...
Thu, 5 Sep, 2019 at 9:42 AM