Sending & receiving money

How do I or third parties transfer money to my Neat Business account?
You need to make a normal bank transfer using your account number, which you can find in the dashboard under "Account Info" in each account. E...
Tue, 16 Jul, 2019 at 3:29 PM
How do I transfer from Neat Business to a bank account?
You can transfer funds from Neat Business to any bank account in Hong Kong and to bank accounts in these countries.  Please refer to the fees page to le...
Tue, 16 Jul, 2019 at 3:31 PM
What countries can I send money to?
You can send funds (in the local currency only) to the below countries from your HKD and USD account in Hong Kong. For the moment, you can only send funds ...
Wed, 18 Sep, 2019 at 3:00 PM
How long does it take for funds to arrive in my Neat account?
Bank Transfer (Local) Local transfers usually arrive the same business day or the next business day, depending on the transfer method used by the remitt...
Thu, 17 May, 2018 at 2:48 PM
Can I receive payments from e-commerce platforms?
Yes, you can receive money from e-commerce payment gateways such as Stripe, PayPal or Amazon. Please take into account the following instructions before...
Tue, 13 Aug, 2019 at 6:00 PM
Can I receive international payments?
Yes, you can receive funds in other currencies. Each customer gets their own dedicated payment instructions and SWIFT to receive (international) payments  ...
Tue, 16 Jul, 2019 at 3:33 PM
How do I transfer money to Neat Business cards?
You can transfer money from your account to Neat Business cards, instantly and free,  through the dashboard. Simply press the "Cards" tab, the ca...
Tue, 4 Sep, 2018 at 7:09 PM
How do I transfer money to a Neat Personal account?
You can transfer money to any Neat Personal account cards from your dashboard. It's instant and free. If you have any issues, please contact us.
Tue, 4 Sep, 2018 at 4:42 PM
Can I receive payment in cheques and issue cheques?
You can receive payments in cheques for certain types of cheques and only by visiting a DBS bank branch.  Please note there are 2 types of cheques; 1) ...
Thu, 11 Jul, 2019 at 3:47 PM
Can I use third-party payment services to make international payments?
If the payment service (e.g. TransferWise) requires the payment to come from your business name, it will not work with Neat Business as outgoing payments sh...
Tue, 16 Jul, 2019 at 3:35 PM