Sending & receiving money

How do I or third parties transfer money to my Neat Business account?
You need to make a normal bank transfer using your account number, which you can find in the dashboard under "Payment instructions". Each clie...
Mon, 5 Nov, 2018 at 12:38 PM
How do I transfer from Neat Business to another bank account?
You can transfer funds from Neat Business to any bank account in Hong Kong and to bank accounts in these countries.  Please refer to the fees page to le...
Fri, 12 Oct, 2018 at 12:48 PM
How long does it take for funds to arrive in my Neat account?
Bank Transfer (Local) Local transfers usually arrive the same business day or the next business day, depending on the transfer method used by the remitt...
Thu, 17 May, 2018 at 2:48 PM
Can I receive payments from e-commerce platforms?
Yes, you can receive money from e-commerce payment gateways such as Stripe, PayPal or Amazon.
Tue, 15 May, 2018 at 10:20 AM
Can I receive international payments?
Yes, you can receive funds in other currencies. Each customer gets their own unique bank account number and SWIFT to receive (international) payments At...
Tue, 4 Sep, 2018 at 7:19 PM
How do I transfer money to Neat Business cards?
You can transfer money from your account to Neat Business cards, instantly and free,  through the dashboard. Simply press the "Cards" tab, the ca...
Tue, 4 Sep, 2018 at 7:09 PM
How do I transfer money to a Neat Personal account?
You can transfer money to any Neat Personal account cards from your dashboard. It's instant and free. If you have any issues, please contact us.
Tue, 4 Sep, 2018 at 4:42 PM
Can I receive payment in cheques and issue cheques?
You can receive payments in cheques for certain types of cheques and only by depositing the cheques in a Standard Chartered bank branch. Anyone can deposit ...
Fri, 12 Oct, 2018 at 12:22 PM
To what countries can I send money?
You can send funds to the following countries: AUSTRALIA AUSTRIA FRANCE GERMANY ITALY SINGAPORE SPAIN THAILAND THE NETHERLANDS UK USA We will be add...
Thu, 20 Sep, 2018 at 12:50 PM
Can I use third-party payment services to make international payments?
If the payment service (e.g. TransferWise) requires the payment to come from your business name, it will not work with Neat Business as outgoing payments sh...
Thu, 20 Sep, 2018 at 12:49 PM