Neat Business MasterCards

How do we apply for Neat Business Cards?
You can apply for Neat Business Cards by adding "Cards" in the dashboard. Every Neat Business Card user will get an e-mail with instructions on ho...
Tue, 4 Sep, 2018 at 7:07 PM
How much is the business card subscription fee?
The subscription fee is 60 HKD per card/month for Neat Business cards. The subscription fee is only charged after you've activated your card.
Thu, 13 Sep, 2018 at 11:40 AM
Where can I use a Neat Business Card?
You can use your contactless Neat Business Card online and offline, in over 50 currencies, anywhere in the world where MasterCard® is accepted. There ar...
Tue, 15 May, 2018 at 10:29 AM
Where can I find my Neat Card PIN (e.g. to withdraw cash at an ATM machine)?
Once you get your Neat Card, you can set your own 6 digits PIN via your Profile in the Neat App by tapping ‘PIN'
Tue, 15 May, 2018 at 10:24 AM
My card is locked. What happened and what should I do?
Your card may be locked for several reasons. Some of the most common ones include: Entering your PIN incorrectly three times. Too many consecutive faile...
Tue, 15 May, 2018 at 10:24 AM
I've lost my Neat Card. What do I need to do?
Simply block the card as soon as possible through the Neat App, by pressing the “Disable Card" button in the Profile screen. If you find your card in ...
Tue, 15 May, 2018 at 10:29 AM
How many cards can we get?
There is no limit on how many cards you can get for your business. You can apply for more cards under "Cards" in the dashboard.
Tue, 15 May, 2018 at 10:30 AM
When can I receive my Neat Business Card?
We send out all cards via Hong Kong Post (apart from postage to China).    To calculate the shipping time to your shipping address, please go to the foll...
Thu, 24 May, 2018 at 5:18 PM
How is the card subscription fee paid?
Every 1st of the month, the subscription fee will be deducted from your account balance, not your card balance. 
Thu, 13 Sep, 2018 at 11:35 AM
Will the subscription fee be cumulative if I fail to pay?
No, it is not cumulative. If you fail to pay the subscription fee, we will temporarily freeze your account (after 3 warnings) for outgoing payments and disa...
Thu, 13 Sep, 2018 at 11:38 AM